Are you passionate about customer relationship management, and excited about working with key accounts? Do you enjoy working in an international and fast-paced environment, and the fitness industry is your passion? Then join EGYM! As an Enterprise Solution Manager (m/f/d) in the UK, you will be part of the International Enterprise Team and play an important role in ensuring that our biggest customers get the most out of our EGYM solutions. Take your chance and apply now!

Team Work: You will work alongside the Enterprise Account Manager (m/f/d), aligning closely on commercial activities and forecasts for your key accounts (international with a focus on the UK region)
Solution Implementation: You will coordinate the implementation process of EGYM products (software and hardware) and steer projects from both the customer’s and EGYM’s perspective
Customer Satisfaction: You will ensure maximum customer satisfaction with our products and services at scale
Client Business Objectives: You will define measurable goals for our key accounts and support them in developing and implementing the necessary actions to achieve these outcomes
Churn Prevention: You will optimise the user adoption of all EGYM products and prevent customer churn
Product Demonstrations: You will prepare and manage product demonstrations as well as strategic workshops for your accounts
Product Feedback: You will contribute to EGYM’s product development roadmap by identifying and sharing customer-specific use cases internally

Your fitness level

Qualification: You have a degree in sports or exercise science or in business administration
Industry Experience: You have at least three years of experience in the fitness or technology industry and have been in regular contact with customers
Presentation Skills: You are able to simplify and explain complex information to customers and stakeholders from various different hierarchy levels including top management
Career Ambition: You want to take the next step in your career and represent a product that can positively change the fitness market
Language Skills: You are fluent in English; other languages like French or Spanish are a plus

Your training goal for your first 6 months

Customer Management: You will proactively gain required customer and EGYM ecosystem expertise (supported by your EGYM colleagues) and get ready to manage customers independently
Presentations: You will introduce yourself to your customer base and manage client engagements and account operations to achieve your aligned goals
Organisation: You will be able to autonomously organise your work streams and effectively use all relevant tools in order to complete your tasks

The equipment we provide

Culture: Join our successful team of the innovation leader in the fitness and health industry
Growth Company: Be part of a fast-growing, and solid-financed German technology company aiming to lead the digital transformation within its industry
Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
Discounts: Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
Health insurance: Benefit from our offered health insurance package covering e.g. core or dentist cover
Fit & Healthy: Subsidised membership in a fitness, health or yoga club up to GBP £40
Work Life Balance: Enjoy 25 days of vacation per year
Company Equipment: Enjoy an attractive company package including home office, laptop and mobile phone

Contact Information

Please upload your application documents (CV, salary expectation, earliest possible start date) quoting Job ID #1473.

Contact: Lena Sinzinger

For further information: https://career.egym.com

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About us

Become part of EGYM!

EGYM is a global fitness technology leader, providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rd-party-hard- and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor.

EGYM also offers subscription-based corporate fitness- and wellness solutions built on a combination of gym-access and EGYM fitness programs that directly target costly chronic conditions and boost employee health, leading to higher productivity and well-being.
EGYM's global headquarters are in Munich, Germany, with North American offices in Denver, Colorado.

EGYM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, regardless of race, gender, religion, sexual orientation, age or any other aspect of an individual's identity.

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