People Operations Manager

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit our careers website to learn more.

Team mission

Our mission is to power the employee experience by facilitating change and helping to navigate the moments that matter. We do this by providing efficient, knowledgeable and reliable service for employees across their entire GetYourGuide journey while ensuring both a compliant and empathetic approach.

To support us on this journey, we are looking for a dedicated People Operations Manager to join our international team based in Berlin. In this role, you'll be constantly learning and face new challenges daily, enabling you to enhance your HR skills and expertise across diverse areas of interest!

You will:

• Be the main point of contact for our employees and provide operational HR advice and support on a broad range of topics, including company regulations and policies, local labor law aspects, terms of employment, benefits, visa matters, etc.
• Manage HR processes throughout the entire employee life cycle, from onboarding to contract management, leave management and offboarding.
• Drive operational excellence in HR by ensuring efficient, sustainable, and user-friendly end-to-end processes.
• Oversee data management in our HR system, Workday, and lead initiatives to enhance processes within the tool.
• Collaborate closely with stakeholders within the People Team, including People Partners, Payroll, and People Systems.
• Foster strong relationships to ensure an exceptional employee experience, supporting employees in moments that matter in alignment with GetYourGuide's global People strategy.
  
  

Who you are

• A university degree in Human Resources, Business Administration, Organizational Psychology, or a related field.
• At least 2-3 years of experience in HR operations within a dynamic, fast-paced environment.
• Proficiency in German, both spoken and written.
• Strong communication skills in English, both spoken and written. Additional language skills are a plus.
• In-depth knowledge of German labor law; familiarity with HR topics and labor laws in EMEA and/or APAC is advantageous.
• Experience with HRIS (preferably Workday), Jira (Service Desk) and GSuite.
• Exceptional interpersonal skills: a people-oriented individual who understands employee needs and can effectively guide diverse stakeholders.
  
  

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to jobs@getyourguide.com. Stay vigilant and protect yourself from recruitment scams.

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