Locations
United States · San Francisco, CA, USA · Redwood City, CA, USA
industry
Administrative Services · Data and Analytics · DeepTech · Information Technology · Professional Services · Software
Size
201-1000 employees
Stage
Series C+
founded in
2017
Observe.AI is an AI-driven platform designed to enhance contact center performance through conversation intelligence and automation. It evaluates 100% of customer interactions, providing real-time insights and coaching to improve agent performance and customer satisfaction. The platform is built on a robust AI engine, enabling businesses to reduce operational costs while increasing compliance and revenue. With proven results across 350+ enterprises, Observe.AI positions itself as a leader in the contact center industry, serving sectors such as banking, healthcare, and insurance.
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