Systems Engineer - Mid-Enterprise
Software Engineering · Full-time
Metropolitan City of Milan, Italy
Systems Engineer – Mid-Enterprise
Our Team
The Fortinet Systems Engineering team is a group of technically skilled and commercially aware professionals who are passionate about solving our customer’s challenges through the delivery of industry-leading cybersecurity solutions.
As a Systems Engineer supporting the Mid-Enterprise segment, you will work closely with customers and sales teams to understand technical and business requirements, develop appropriate security solutions and lead the technical aspects of opportunities through to successful closure.
With us you will:
- Lead all technical aspects of the sales cycle with mid-enterprise customers, from initial discovery and RFIs through to RFPs and RFQs when required.
- Work closely with the sales team to understand customer requirements and develop Fortinet solutions that address their business and technical challenges.
- Be the primary technical point of contact for customers, working closely with your sales partner and relevant commercial partners.
- Lead and support POCs, coordinating technical activities with customers, partners and relevant internal teams through to technical closure.
- Deliver technical presentations, product demonstrations, whiteboarding sessions and solution workshops to both technical and non-technical stakeholders.
- Listen to and understand the technical requirements of customers, using your knowledge and problem-solving skills to develop solutions that meet their needs and differentiate Fortinet from the competition.
- Continuously develop your knowledge of Fortinet products and solutions, while maintaining an understanding of the competitive landscape and evolving cybersecurity threats.
- Identify opportunities to expand and improve customer security architectures through the appropriate positioning of Fortinet solutions.
- Manage multiple opportunities simultaneously, prioritising activity effectively while maintaining a positive customer experience.
- Maintain accurate activity, contact and account technical information for customers and prospects within Salesforce.
- Collaborate with sales, channel, professional services, customer success and other internal teams to support successful customer outcomes.
Apply if you:
- Have a high aptitude for security technology, including encryption and authentication, with knowledge of network security, intrusion detection/prevention, endpoint security, routing, switching, LAN, WAN and VPN.
- Have experience in a pre-sales engineer, systems engineer, solutions engineer, technical consultant or similar customer-facing technical role.
- Have experience managing the end-to-end technical aspects of sales opportunities through to technical closure.
- Have a good understanding of modern security architectures, including SASE, SD-WAN, Zero Trust, cloud security and SOC solutions.
- Have working knowledge of TCP/IP, DNS, HTTP/HTTPS, RADIUS, PKI, IKE, certificates and IPsec.
- Can demonstrate problem-solving skills and how these have contributed to successful customer outcomes or key wins.
- Can build and maintain effective customer relationships and communicate technical concepts clearly to a range of technical and non-technical stakeholders.
- Have experience delivering technical presentations, demonstrations, whiteboarding sessions and/or POCs.
- Have an understanding of competitive networking and security technologies.
- Fortinet experience and relevant certifications such as NSE, CCNP or CISSP would be beneficial.
What You Can Expect from Us
- Excellent training and development opportunities, providing you with all the tools you need to be successful.
- An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
- The opportunity to be part of an innovative, collaborative and high-performing team.
- A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.
Why Join Us
At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being.
We will only notify shortlisted candidates. Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.
This role is governed by the applicable CCNL, including its classification, minimum salary levels and pay progression rules, and benefit. In line with EU pay transparency requirements, remuneration is determined based on objective factors, including the relevant National Collective Labor Agreement (CCNL), the specific job profile, and seniority level. The target gross annual salary (RAL - Retribuzione Annua Lorda) for this position is expected to range between €65,000 and €85,000. The exact salary offer will be determined based on the successful candidate’s skills, qualifications, experience, and specific geographic location/work arrangements. We do not request or consider salary history at any stage of the recruitment process.
Systems Engineer – Mid-Enterprise Our Team The Fortinet Systems Engineering team is a group of technically skilled and commercially aware professionals who are passionate about solving our customer’s challenges through the delivery of industry-leading cybersecurity solutions. As a Systems Engineer supporting the Mid-Enterprise segment, you will work closely with customers and sales teams to understand technical and business requirements, develop appropriate security solutions and lead the technical aspects of opportunities through to successful closure.