RetailNext

RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our proprietary IoT sensor, Aurora, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.

About the Role:

We are looking for a Junior Project Manager. The Junior Project manager will manage ongoing project documentation,and updating all internal systems and checklists. They will act as the primary customer contact for managing day-to-day project activities and coordinate staffing of project resources.

Responsibilities:

• Manage solution deployment, including coordination with vendors and stakeholders
• Develop and execute project work plans, and revise them when necessary
• Quickly identify scope changes, gain approval on change orders, and escalate issues to assure resolution before project timeline and within budget
• Review quotes/estimates to ensure compliance with installation charges, deployment fees, licenses required, and other details
• Act as the primary customer contact and manage day-to-day project activities
• Develop meeting agendas, coordinate resources, document outcomes, and drive actions to completion
• Manage ongoing project documentation, schedules, issues lists, risk factors, meeting minutes, and ensure they are complete, current, and archived
• Manage and update internal systems and checklists, including SmartOps and Google Trackers
• Coordinate project staffing and escalate to internal team managers when necessary.
• Utilize existing processes and contribute to process improvement

Required skills:

• Ability to proactively communicate with various stakeholders at all levels to coordinate and complete all tasks at hand.
• Ability to manage time effectively for all priorities that come up within the role: customer meetings, tasks for projects, etc. to ensuring we meet all deadlines on time.
• Being able to call out any risks to the budget or timeliness of a project and manage those issues to resolution.
• Ability to adapt and respond to changes as they occur within a project or deployment.
• Make suggestions that can make tactical work more efficient.
• Have a basic understanding of all PMO related processes
• Have a basic understanding of technical requirements for each type of RetailNext implementation
• Ability to use all knowledge and skills to coordinate with others ensuring a project remains within budget/on time.
• Attentive and careful management of each aspect of an deployment from the scope of the project, budget/quotes are correct and aligned, coordination of resources, scheduling to ensure coordination of projects.
• Ability to use basic understanding of RetailNext processes and procedures to troubleshoot and solve problems that arise or know who to escalate them to.
• Ability to work 100% remote (USA / EMEA Timezone)
• Proficiency in reading and writing Mandarin (advantageous but not required)

What do you get?

• Competitive Salary and Equity Ownership
• Paid Paternity/Maternity Leave
• Best Self Program - contribution towards your personal or professional development
• Once a month the entire company closes so we can enjoy a “Recharge Day”
• Focus on your career: The ability to own your career, grow, and we will invest in your career every year!

What's it like to work here?

• Working Environment: We are a “Remote-First” Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other team members from other countries.
• We also allow our employees to work up to 90 days in any location of their choice each year
• We all share the following values:
• Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We're outcome-oriented.
• Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that.
• Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals.
• 100% customer focus: we are always lazer focused on what is best for our customers
• People like it here!