🚚 Founded in 2014, Shippeo is a European-based SaaS company providing supply chain visibility. Shippeo has grown from 70 to 220 employees during the last two years and is continuing to scale rapidly with $110Mio funding from Tier 1 investors.

Shippeo is an exceptionally diverse company with colleagues from 27 different nationalities and speaking 29 languages. With offices throughout Europe, North America, and recently Asia, Shippeo provides global and multimodal real-time transportation visibility to all customers in various industries such as retail, manufacturing, automotive, CPG, etc.

Job Description

Shippeo is seeking a proactive Carrier Account Manager to join our team. Reporting to the Operations Lead, you will play a crucial role in integrating carriers onto our platform, ensuring seamless and successful implementations.

Your Responsibilities

Carrier Integration: Present Shippeo's solution to carriers, engage decision-makers, and lead the entire integration process.
Technical Solutions: Define and manage technical specifications with carriers, ensuring integrations are delivered as planned.
Relationship Building: Develop and maintain strategic relationships with key carrier accounts, meeting with their management teams to deeply understand their operations and technical structures.
Ongoing Support: Maintain regular contact with carrier accounts to ensure compliance with client projects and create use cases that demonstrate the benefits Shippeo provides.
Team Collaboration: Work closely with the operations team to execute carrier onboarding activities within the defined KPIs.

CRM Management: Keep our CRM and reporting tools up to date, maintaining impeccable records for analysis and informed business decisions.

Qualifications

To excel in this role and contribute effectively to our mission, we are looking for candidates who possess the following qualifications:

Experience: Minimum of 2+ years in account management or client-facing roles, preferably within the logistics or transportation industries
Language Skills: Full professional proficiency in English and Spanish
Analytical Skills: Strong ability to analyze data and attention to detail.
Communication Skills: Proficient in communication, presentations, public speaking, leading agendas, and influencing stakeholders at all levels.
Stakeholder Engagement: Demonstrated ability to connect with stakeholders of different seniority levels, from IT managers to executives or company owners.
Personal Attributes: Possess empathy, curiosity, drive, and ambition to succeed.
SaaS Experience: Previous experience in B2B SaaS is advantageous.
Technical Knowledge: Familiarity with API/EDI integrations in logistics or transportation industries is beneficial.

Additional Information

Recruitment Process :

Preliminary call with our Talent Acquisition Manager
1st interview with the Hiring Manager
Business Case
Final Interview

We are looking for talents who share our values:

🚀 Ambition
💙 Care
🎯 Deliver
🤝 Collaboration

Find out more about our values in Our Culture Book

If you identify with our values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you!

Diversity statement

We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.

We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [email protected] with any inquiries or requests for accommodations during the application process.

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