Company Description

🚚 Founded in 2014, Shippeo is a European-based SaaS company specializing in supply chain visibility. Over the past two years, Shippeo has expanded rapidly, fueled by $110 million in funding from Tier 1 investors.

Shippeo prides itself on its exceptional diversity, with a team representing 27 nationalities and speaking 29 languages. With offices across Europe, North America, and recently Asia, we provide global, multimodal real-time transportation visibility to customers in various industries, including retail, manufacturing, automotive, and CPG.

Our vision is to become the leading data platform for the industry. By harnessing our growing network, real-time data, and AI, we aim to help supply chains deliver exceptional customer service and achieve operational excellence.

Job Description

We’re looking for a highly motivated, curious, and structured Business Operations Intern to join our Operations Excellence team. As the right hand of the Lead Operations Excellence, you’ll play a key role in improving our internal processes, optimizing performance, and contributing to strategic cross-functional projects.

Working closely with the Lead Operations Excellence, your main responsibilities will include:

• Analyzing, documenting, and helping optimize internal processes.
• Supporting Customer Experience Teams to help them reach high Customer Satisfaction.
• Supporting and managing cross-functional projects focused on operational efficiency.
• Building dashboards and performance indicators to support decision-making.
• Developing internal tools to increase team daily efficiency
• Conducting research and benchmarking on best practices and innovative tools.

Qualifications

🎊 You are our next Shippian if you:

• Are fluent in English and French (knowledge of a third European language is a plus).
• Are currently enrolled in a Master Degree program from an Engineering or Business school
• Have profound analytical skills and can efficiently handle daily customer requests.
• Demonstrate strong communication skills, both written and verbal.
• Comfortable with tools like Excel/Google Sheets, Notion, PowerPoint; familiarity with SQL or BI tools (Looker, Tableau…) is a plus.
• Are well-organized in your work and can handle multiple responsibilities.
• Are autonomous and willing to take on responsibilities in a startup that aims to revolutionize an entire sector.
• Great team spirit and strong communication skills.

Additional Information

Application Requirements:

Since Shippeo operates internationally, please submit your CV in English. We’re eager to hear from you if you’re ready to take on a challenge and grow your career in a supportive, innovative environment.

We are looking for talents who share our values:

• 🚀 Ambition
• 💙 Care
• 🎯 Deliver
• 🤝 Collaboration

Find out more about our values in Our Culture Book

Diversity Statement

We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.

We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [email protected] with any inquiries or requests for accommodations during the application process.

Hiring process

• Discovery call with a Manager (1 hour)
• On-site interview with 2 other Managers, with role-playing exercises (1h)