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Understanding and managing energy systems, water consumption, electrical energy consumption, thermal systems, and industrial process automation;
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Conduct energy consumption analyses, identify cost reduction and savings opportunities, make technical correlations between different production variables, aiming to understand, explain, and optimize energy use in industries;
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Read, understand, and explain single-line diagrams and industrial electrical systems fluently;
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Capable of handling different industrial verticals, responsible for the client portfolio, and providing proactive support to the Sales Engineer, Customer Success, and Sales teams;
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Prospect, understand, analyze, and bring opportunities for feature and product development to internal TRACTIAN teams;
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Lead technical discussions with clients about product updates and future needs;
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Maintain excellent relationships with clients (internal and external), seeking opportunities for commercial expansion and long-term relationships;
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Knowledgeable about machinery and industrial processes;
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Utilize the TRACTIAN platform and solutions for client demonstrations, being able to conduct brief training sessions and usage exemplifications of the solution;
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Prepare, commission, and be responsible for clients' energy diagnostics;
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Create energy performance indicators (EPIs) and production/energy KPIs;
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Monitor and analyze product performance in client environments, generating insights and opportunities for the client and the TRACTIAN Sales team;
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Available for travel and client visits and participation in trade shows and events;
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Create, develop, and update technical documents;
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Provide specific training for internal and external clients;
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Quantify and verify (M&V) electrical variables, providing valuable insights for product development and client relations;
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Provide technical support to the TRACTIAN Sales and Sales Engineering teams, creating customized solutions for clients' diverse needs;
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Document, update, and showcase best practices and success cases regarding energy efficiency;
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Familiar with and apply ISO 27001 and ISO 50001 guidelines, capable of creating correlations between standard topics and clients' industrial applications, as well as energy audit systems;
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Calculate Return on Investment (ROI) and Payback Period (PPB);
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Generate reports, make presentations with this focus to support the client in substantiating multi-product commercial expansions;
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Knowledgeable about Industrial Automation as well as communication protocols used in the industry such as Modbus RTU, Ethernet, Profibus, Modbus TCP, among others;
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Knowledge in demand analysis, load factor, power factor, and harmonics of consumer units.