Perform on-site installation and configuration of our software and hardware solutions.

Design project scopes and installation plans for new deployments.

Advise customers on sensor network architecture and implementation best practices.

Independently make decisions on troubleshooting and integration approaches.

Provide on-site technical support and troubleshooting as required.

Coordinate with production teams to ensure timely delivery and setup of materials.

Coordinate and align work across multiple sites or regions as needed.

Train clients on the proper use and maintenance of installed products.

Train and oversee contractors or junior technicians on installation processes.

Document installation processes and client interactions in HubSpot CRM.

Revisit sites for routine maintenance checks and client follow-ups.

Ensure compliance with safety regulations and company installation standards.

Continuously study relevant subjects and pursue certifications to progress toward a Technical Support Engineer or Sales Engineer role.

Solid experience with on-site installations and support in a tech environment.

Knowledge of mechanical and electrical systems relevant to our products.

Strong organizational and time management skills.

Ability to work independently and manage on-site responsibilities effectively.

Excellent interpersonal skills and the ability to provide training to clients.

Proficiency in technical documentation and CRM software.

Certifications in electrical, mechanical, or related fields.

• Competitive salary and stock options

• GymPass so you don't sit/work all day

• Premium Medical insurance

• 15 days of paid annual leave

• Carnet Card: $2,800mxn/mo for groceries and food

• Earn a trip anywhere in the world every 4 years