Operations Process Coordinator
Vida Health
Operations
United States
Posted on Sep 17, 2024
ABOUT US
At Vida, we help people get better — and we’re helping the healthcare system get better, too.
Vida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress.
By combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.
**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.
Responsibilities:
- Execute daily manual operational workflows, specifically related to labs, across internal and third-party systems to meet core product and clinical needs.
- Follow standardized policies and procedures to order and ingest member labs into internal systems.
- Work alongside the Operations and Clinical teams to execute manual clinical processes and support back-end operations.
Qualifications:
- You have prior experience working in a blend of technology and operations, accountable for executing several manual processes under time-bound SLAs.
- You have a “get stuff done” attitude and have an acute attention to detail, able to follow complex instructions and execute tasks with a high degree of speed and accuracy.
- You have prior experience using tools including Jira, Zendesk and Google Sheets.
- You are highly organized, thorough and can communicate clearly and concisely in a remote environment.
- You can manage your work independently, while also able to work cross-functionally to accomplish greater goals as a team.
Preferred Experience:
- Previous experience working with medical data, specifically lab results.
- Previous experience working within Product.
This is a 4 month contract opportunity- business needs and demand will influence duration extensions.
Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Diversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.
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